Presentations

The one thing that can free you from fear of any audience

“I get stage fright so bad, my mind freezes up and my ears start to burn.” So said Matt.

Janet, our Lead Trainer, and I were coaching Matt, preparing him for an upcoming in-person presentation he will be giving to 500 leaders from his company, gathered together for a quarterly meeting in a large convention center. Matt is a Senior Vice President, responsible for $6.2 billion worth of annual revenue. He knows his stuff, he’s a good man. Yet terrified of public speaking.

Put Matt in front of 500 people, his expertness, confidence, talent and intelligence drain right out of him.

“I feel all alone up there, completely disconnected. Even when I know what I want to say, it all leaves me.”

Seeing people transform into powerful beings

We’re still delivering an abundance of virtual coaching, and we also recently opened up our office for in-person training for the first time in 2 ½ years. It’s been thrilling. It’s for small groups of no more than six, so it’s also very personal.

Having the whole person in front of us for the whole day, several days at a time, seeing them laugh and smile in all dimensions, has been rich.

Even more remarkable have been the incredible transformations in their presentation skills.

How to tell the truth...and why it matters

Walter is a very high-level engineer who works on new product development, critical products that generate billions in annual revenue for the corporation. He presents quarterly to the CEO and executive leadership team who rely heavily on Walter’s technical expertise.

Walter is a really nice guy with a great sense of humor. I liked him right away. But when he started the presentation that he wanted to practice during our Executive Coaching Session, all the life in him drained away.

I asked him, “Walter, you don’t look like you’re enjoying this very much. What’s happening?”

He said, “I really hate giving this presentation.”

Me: “Why?”

Walter: “Last quarter, without talking to me or my team, the CEO promised Wall Street we would have a new product release in January. A brand new product that’s really complicated to develop. The CEO was feeling pressured because our competition is ahead of us on it.

“In our last presentation I tried to tell him that we’re not ready, that it will take us at least a year and I tried to explain why.

“He cut me off and told me that he had already publicly promised Wall Street and we had to do it. He said that since the competition had done it, he didn’t see any reason why we couldn’t do it. He said it was my problem to figure out, and just to go solve it.

“I went back to my team and we’ve all been running around in complete confusion for the past quarter. We’ve gotten nothing done and now I have to present our quarterly results and we don’t have any. I have to make it look like we’re working on it and moving forward when we’re not, and you’re right - I’m most definitely NOT enjoying this at all.”

Walter was faced with the dilemma of: How do you present something that violates your integrity? (READ MORE…)

Earning the audience’s attention

“I can feel it. People’s minds get very quiet when I start to talk. They’re totally quiet until I’m completely finished. They’re really listening to me.”

Mateo, a recent graduate of Mastering Virtual Presentations, wrote that to me last week.

Why are they quiet? Because they turned off all thinking.

When do audiences do that?

The end of dull corporate presentations...forever

“Can I send you the feedback from my last presentation?”

Only a week earlier, Lukas had completed the Mastering Virtual Presentations workshop.

It was supposed to be “just another normal corporate presentation”.

When you see those two words together, corporate presentation, what do they conjure up for you. Something thrilling? Gripping?

Very few people find them exciting.

Lukas was asked to give a “quarterly update,” which is the same low level of thrilling as a “corporate presentation”.

Except that Lukas surprised them all. And he was amazed by the response. He’d never gotten feedback like this before. No one had.

Body language and other ways to ruin Executive Presence

“What are you doing?”

I was asking Alessandro this at the beginning of the Mastering Virtual Presentations workshop. Alessandro was giving his first presentation and I was trying to make sense of his sudden stone-faced glare and forceful hand gestures.

“I was told I need executive presence so I’m trying to come across with gravitas.”

The problem was that he was trying to do it with his body.

The art of knowing without seeing

Alisa had an important presentation before our second Mastering Virtual Presentation Skills coaching session. She decided to try what she learned instead of her normal routine which is to look at her notes or her slides.

Afterward, Alisa made a brilliant observation, “The results exceeded expectations. Looking into the camera made me tune into their voices, how their voices sounded.”

I asked her, “What did the voices tell you?”

Alisa said, “I could tell they were warm, receptive, interested and engaged. I didn’t need to see their faces.”

Alisa is right. Human voices, when you really tune in, tell you everything.

Managing 12 people in a heated debate

Teams from three companies, different time zones, were coming together to discuss supplier issues. All three anticipating an unpleasant, contentious, argumentative, blaming, confrontational series of disagreements, punctuated by complete resistance on three sides.

Valerie, the vice president I’m coaching, was one of 12 people attending.

Valerie arrived to the meeting early. And did something no one had ever done before in their previous meetings: She turned on her camera.

As each person joined one by one, Valerie greeted them warmly and used the new skills we practiced in her coaching.

One by one, they all turn their cameras on and the next thing you know they were all talking warmly with each other. Like friends, actually.

And the meeting transformed into a collaboration.

This never happens …

Linda was given work that was beneath her capability. When she spoke up, she was dismissed. They gave a project that belonged to her to someone less qualified. No one would talk with her and her boss kept canceling their one-on-one meetings.

Everything about her was dark. She came across like doom and gloom combined with fear, resentment and blame.

Linda decided to find out what she was doing wrong that was causing her to fail, and to discover what she could do about it.

She transformed during the coaching. Every video showed dramatic progress. New strategies. New abilities. Real personal growth. She learned how to handle not just that situation, but any conversation, any communication challenge.

After using what she learned in our one-on-one coaching program, she became radiant and compelling. The people she works with changed from cold and hostile to warm and greatly appreciative.

They pushed her into a leadership position because they wanted her there. This never happens, ever.

Painting 2022 with your palette of dreams

This week right now is for dreaming your 2022 into being.

2021 was all about What do I need to do to survive?

2022 does not have to be more of 2021. 2022 can go way beyond a survival endurance contest.

2022 can be about dreams that come true. Don’t look to the world for permission. There is no “Dream-Come-True Licensing Entity” that’s ever been any good.

You are your own licensing entity. You are the one who gives yourself a license to dream and to paint those dreams into reality, to make them come true. Or not.

Don’t limit your dreams by what other people dream.

The tortured life of Senior Leadership

Senior executives spend their days listening to endless proposals and briefings. They sit through so MANY presentations, it TORTURES them to listen to presenters who don’t get right to the point.

I’m sure you watch YouTube videos. Have you ever watched one that took a long time to get to the point? You know that feeling you got? Did you ever fast-forward hoping they would get to something good? Did you ever skip out before the end?

Senior executives LIVE with that feeling.

It’s torture. There’s no other word for it.

I’m sure they would wish for a remote control that could fast-forward. And they would use it liberally.

This is how to stand out from this crowd in your executive presentations:

Executive presence doesn't work with training wheels

Many executives who come to me for executive coaching come prepared with their word-for-word script.

What’s the problem with speaking from a script when you’re giving a presentation?

Well…what does a script say about your mindset? About your thoughts and feelings about yourself? Your feelings about the audience? About your true power?

Having a script sends out a lot of messaging about you that you might not want to be sending.

Daniel's "crash course" for impressing senior leadership

What Daniel ran into is what all human beings run into: the more you try to impress others, the more you move away from your true self. You get tangled up in knots. The more you do it, the less impressive you become.

People are not impressed by someone who is trying to impress them. It’s a road that leads to anxiety and defeat.

The two-letter secret to making your audience love you

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Matt, an executive I’m coaching, recently gave an all-hands presentation to the employees who report to him, an audience of 750.  He received 100% 5-star reviews for his talk. Amazing.

When I congratulated him, he said, “Well, it was an easy audience.”

I couldn’t stop laughing.

I asked him, “Isn’t this the same audience that about six months ago was giving you a whole lot of 3’s and a bunch of 1’s and 2’s?”

He thought about it for a moment, and said, “Oh yeah! They were doing that, weren’t they?”

It was the same audience.

What this shows is it doesn’t matter what your starting point is.  Whatever it is, you don’t have to be stuck there.  You can develop your skills to the point where the audience gives you 5-star reviews.

What was the big difference in Matt’s presentations?

There were many. We covered a lot of ground during the six months of regular coaching. But let me talk about one of the most important things that happened during our work together:

Matt went from talking at his audience to talking to them.

You wouldn’t think that a couple of simple two-letter words would have such a profound impact, but they make all the difference when it comes to the foundation of your presentation ability.

At means in the direction of.

To means so as to arrive.

You don’t go at New York. You go to New York. It’s a destination, a point you reach.  You ARRIVE

You don’t look to a wall. You look at a wall.  In the direction of.  You don’t arrive there.

Big difference.

Most people are talking at their audiences. Their audience is a wall.  They’re just talking in their direction.

These presenters don’t have their ideas or messages actually arrive.  And they suffer the consequences.

What you’re doing in a presentation is getting an idea from your mind over to the minds of your audience. If you just project it in their direction, it will not arrive.

It takes deliberate awareness, intention and skill on your part to get it to arrive.

Matt’s message didn’t change.  Matt’s audience didn’t change.

Matt started talking TO them.  This woke them up and they got it.  Matt’s ratings completely changed.

Developing this skill to the level that Matt did takes focused work best done in a coaching-type environment where you’re getting real feedback.

The good news is that you can take the first few steps on this journey all by yourself, starting right now.

Here’s how:

This week, notice when you’re talking at, and switch gears and talk to them.  Get your idea to arrive.

See how this simple change makes you focus your attention and intention. See the extra power that it gives you.

Be the cause!