This has been a year where many have felt hopelessly divided.
A heavy focus on differences divides us. It puts common ground out of our reach.
Discovering similarities unites us.
Javon was watching Anthony intently. He had just acknowledged him and was waiting in the pause. He was looking at Anthony’s reaction to the acknowledgment.
Slowly Anthony looked very satisfied, nodded his head, relaxed his shoulders, leaned back and smiled. Javon saw Anthony was ready to listen.
That had never happened before. Anthony was never ready to listen. Here’s what led up to it.
Farzad is the most listened-to person in the division. But it wasn’t always that way. His boss had contacted me saying, “Farzad is a great guy with tremendous substance, but his rambling presentations are driving everyone crazy. Especially my boss!”
Farzad was known as “The guy who talks the most and says the least.”
Farzad showed up for Coaching eager and interested in learning. He said, “I know I’m doing something wrong because everyone multi-tasks when I’m talking, but I have no idea what it is. If you can help me with that, I would love to have everyone listening to me.”
It was Valerie’s first Executive Coaching session of the new year and she was spiritless. She found out the CEO had decided to bypass her for the promotion from VP to Senior VP that she had been counting on. They wanted to bring in someone “fresh and with more experience” from the outside to be her new boss. Ugh!
Valerie got the bad news and then went out on the end of year holiday. It didn’t improve her mood.
“What’s going on?” I asked her.
“It’s hard. It’s hard to come back. It’s hard to look forward to this new year with any optimism. I feel like I’m not being valued. My enthusiasm for what I’m doing is completely drained.”
What was really drained was her ability to communicate effectively. If you look at the above definition of causative, it’s the ability to make what you want happen. And the ONLY way to do that is through the way you communicate.
The only way to persuade is to communicate persuasively. The only way to convince is to communicate convincingly. The only way to shape reality with others is through your communication.
Senior executives spend their days listening to endless proposals and briefings. They sit through so MANY presentations, it TORTURES them to listen to presenters who don’t get right to the point.
I’m sure you watch YouTube videos. Have you ever watched one that took a long time to get to the point? You know that feeling you got? Did you ever fast-forward hoping they would get to something good? Did you ever skip out before the end?
Senior executives LIVE with that feeling.
It’s torture. There’s no other word for it.
I’m sure they would wish for a remote control that could fast-forward. And they would use it liberally.
This is how to stand out from this crowd in your executive presentations:
I love tomorrow’s holiday, a great tradition born on a chilly November night, exactly 400 years ago.
Dreamed into being in 1621 by a tough people after endless struggle through long periods of great hardship, tremendous hardship, more than we could ever imagine.
They sat down together as community, and enjoyed a moment of peace, for the simplest of purposes: to be grateful. Together.
Their hardships were not over. Far from over. This moment was no more than “a time out.”
It was a, “Let’s stop what we’re doing and create a night of goodness.”
It was also a perspective shift: “Let’s step back and admire what we’ve created amidst the swirling winds of adversity.”
Many executives who come to me for executive coaching come prepared with their word-for-word script.
What’s the problem with speaking from a script when you’re giving a presentation?
Well…what does a script say about your mindset? About your thoughts and feelings about yourself? Your feelings about the audience? About your true power?
Having a script sends out a lot of messaging about you that you might not want to be sending.
Then she would ask, “Are there any questions? Are we all on board?”
Crickets. Dead silence.
Lucy was a little relieved there were no objections. Then she would say, “Okay, moving on…” And go to the next item on the agenda. She was terrified that they would object to her plans, and she had no idea how to handle it if they did.
What Daniel ran into is what all human beings run into: the more you try to impress others, the more you move away from your true self. You get tangled up in knots. The more you do it, the less impressive you become.
People are not impressed by someone who is trying to impress them. It’s a road that leads to anxiety and defeat.
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