Coaching, Executive Presence
Ingrid Gudenas
How to draw-in an audience of 40,000

Alistair came to me for coaching because his evaluations were filled with words like “Dry”, “Dull”, and “Not inspiring”. They thought Alistair was a smart technical geek with no leadership ability. The “Loyalty” scores in his division hit the bottom.

It was very quickly clear to me that Alistair had tremendous leadership ability and was an exceptional strategist. He was tripping up on his ability to communicate, and so the outside world never saw it.

When you trip up on communication, you will trip up on leadership. They go hand in hand.

I coached Alistair on many skills. The continuing monthly evaluations from his All-Hands told us whether he was winning.

Coaching, Executive Presence
Ingrid Gudenas
Two skills you need to create human connection

Watching Arjun’s initial presentation, I could see he was rational, professional, very corporate. But it was not compelling. You might walk away liking Arjun, but not much moved or influenced by him.

Virtual presentations had always thrown Arjun off, especially with people that he didn’t work closely with and didn’t see that often.

We worked on many skills. I’m going to talk about two that really made a big difference. They both have to do with your state of mind.

Coaching, Executive Presence
Ingrid Gudenas
The VP Secret for preparing for critical ...

A well-loved and successful Vice President recently came to an in-person Causative Communications class we were delivering for their company to talk to the students about how she utilizes the skills she gained from our classes to create real success in her daily life and her career.

The students loved her talk. She was supposed to talk for about 20 minutes, but they were so enthralled it went on for about an hour and a half, with question after question, each followed by her giving them practical advice that inspired them. Their faces were glowing listening to her.

One question she was asked was, “How do you prepare for a challenging meeting or big presentation?” This was a particularly good question for her because she goes into many very difficult negotiations and conversations, as well as gives many important presentations. Her answer will surprise you … (read more)

Coaching, Presentations, Executive Presence
Ingrid Gudenas
How to transform your audience without ever ...

Tuesday was the first day of the Causative Communication course. Prasant had just learned about affinity and the difference it makes to communication. He learned that he actually needed to feel it if he wanted to be successful, and that finding something to like about the other person was the key to feeling it.

That sounded “great in theory”, but Prasant said it was “impossible” for him to find anything to like about Martin. However, Prasant knew only too well that what he was doing wasn’t working. He’d reached the point of being willing to try anything.

Coaching, Presentations, Executive Presence
Ingrid Gudenas
Communication coaching from my father

A number of years ago, my father called and told me he was going to be in San Francisco giving a talk. He said, “Let’s have dinner afterward!”  I was thrilled, and said I’d love to also see his talk. I’d never seen my father give a presentation. He was a trial attorney who won a lot of cases, including one in front of the Pennsylvania Supreme Court. I knew he did a lot of public speaking, but I’d only ever seen him be a father.

Following signs in the hotel lobby leading to his talk, I walked into the glittering ballroom in the Mark Hopkins, a grand 5-star hotel high atop ritzy Nob Hill, and found my father speaking … to hundreds of attorneys who packed the room to listen to him.

What?????? This was my father??????

fight

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Why Causative Communicators don’t fight

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Many people ask me what happens when TWO people who totally disagree, but who have BOTH learned Causative Communication skills, come together?  In other words, when they each know how to make what they want happen, but both are super intent on achieving their own opposing or competing outcome? Wouldn’t that just cause a fight? Do they get stubborn and persistent?  Does it go on forever? Does it stick in an unresolvable stalemate? Does it get ugly?

Let me answer that question with something that just happened.

When Rick came to the Causative Communication workshop, one of his prime motivations was a situation with someone he called “the difficult guy”.  We’ll call this guy Philip. 

Rick and Philip completely disagreed on important details of a big project. Up to this point, every single meeting turned into an argument. They never agreed on anything. They never came even slightly close to achieving the outcomes they wanted.  All they managed to do was irritate each other.

During the Causative Communication workshop, as part of his practical assignment to apply what he was learning to real life situations, Rick decided to try what he’d learned in his next conversation with Philip. A real test.

Rick decided to initiate a conversation about a previously unresolved topic, but this time he would strictly follow the full process of the Communication Formula and see what happened.

Rick wasn’t going to give an inch on what he wanted, he was just going to follow the specific process of the formula while they talked about it.

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